Whether you’re transferring, arriving or departing, Al Maha Services bespoke services that make your journey even smoother and more enjoyable.
Transfers
Gold Services
Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
Expedited transit formalities
Assistance until the boarding gate
Priority boarding
Platinum Services
Al Maha Services hostess meets you at the aircraft/aerobridge with a personalized name board
Expedited transit formalities
Access to the Oryx Lounge (six hours)
Priority boarding and assistance to the aircraft/aerobridge upon departure
Arrivals
Gold Services
Kindly approach the Al Maha Services staff at the Arrival Lounge before the immigration counters
Expedited immigration clearance at the lounge
Assistance through customs clearance
Porter assistance for your luggage from the baggage hall
Assistance until the arrival hall
Platinum Services
Al Maha Services hostess meets you at the aircraft/aerobridge with a personalised name board
Expedited immigration clearance at the lounge
Assistance through customs clearance
Porter assistance for your luggage from the baggage hall
Assistance until the arrival hall
Departures
Gold Services
Al Maha Services hostess meets you at the departure hall
Porter assistance for your luggage at check-in
Assistance with check-in formalities
Expedited immigration clearance
Assistance until the boarding gate
Priority boarding
Platinum Services
Al Maha Services hostess meets you at the departure hall
Porter assistance for your luggage at check-in
Assistance with check-in formalities
Expedited immigration clearance
Access to the Oryx Lounge (six hours)
Priority boarding and assistance to the aircraft/aerobridge upon departure
Family package
Families who are looking for an unforgettable experience at Hamad International Airport can take advantage of our Al Maha Services Meet and Assist Family Package at an exclusive rate.
Available for families with two adults and one to three children (under 12 years of age), the Family Package is designed with your comfort in mind. An Al Maha Services hostess will assist you with departure or arrival formalities while you relax in one of our exclusive lounges.
Al Maha Services Lounges
Relax and rejuvenate before your journey in one of our premium Al Maha Services lounges. Combining comfortable design and award-winning service, our lounges will immerse you in a world-class experience.
Indulge in fresh deli-style food and beverages, with a selection of delicious wraps, sandwiches, juices and coffees.
Oryx Lounge
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Access for 6-hours
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Shower facilities
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Food and beverages
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Television area
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Quiet areas
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Family room
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Games room
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Business Centre
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Smoking room
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Luggage lockers
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Complementary Wi-Fi
Al Maha Lounge
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Access for 6-hours
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Shower facilities
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Food and beverages
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Television areas
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Quiet areas
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Smoking room
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Luggage lockers
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Complementary Wi-Fi
Booking your Al Maha Services
Al Maha services may be purchased at the Al Maha Services (website) or at an Al Maha Services sales office located at Hamad International Airport on the Ground Floor in the Arrivals Hall near Gate 3. (map)